Refund policy
Refund Policy Revision
Pink Print Firm is committed to providing high-quality grant writing services. Due to the time-sensitive and custom nature of our services, classes, seminars, digital products, and event tickets, to uphold the integrity of our business, we have a strict no-refund policy, as outlined below.
Refund Policy
- All Sales Are Final: Once services are purchased and payment is made, all sales are final. Due to the customized and intensive nature of our services, we are unable to offer refunds. According to FTC regulations, the 3-Day Cooling-Off Rule does not apply to services purchased through our website or at our business location. Radium Spring Operations adheres to a no-refund policy due to the immediate commencement of work on each client’s project.
- Immediate Resource Allocation: Upon engagement, our team dedicates significant time and resources to each client’s needs. This includes research, project planning, and preliminary work, which commences immediately, making refunds infeasible.
- Non-Refundable Discounted Products and Promotions: Products or services purchased under promotional pricing or as part of a package deal are also non-refundable. These offerings are provided at a reduced rate and are therefore excluded from refunds.
- Client Satisfaction Commitment: Although refunds are not provided, Radium Spring Operation is dedicated to client satisfaction. Should any concerns or issues arise with our services, we encourage clients to reach out to our customer support team to resolve any questions.
Please reach out to us with any further inquiries at [email protected]
Master Services Agreement (“Agreement”)
Effective as of the purchase date (the “Effective Date”), this Master Services Agreement is entered into between [Order Name] (“Client/Partner/Organization”) and Radium Spring Operations, a Georgia Liability Company, collectively known as “the Parties.”
Recitals
WHEREAS, the Client seeks specific services from the Company; and
WHEREAS, the Company intends to provide such services.
NOW, THEREFORE, in consideration of the mutual promises contained herein, the Parties agree as follows:
- Services: The company will deliver the agreed services (“Deliverables”) as specified on our website. All details on the scope, pricing, and scheduling are accessible on our website via the product description.
- Compensation: The Client shall pay as per the rates set out in the Scope. All invoices are payable upon receipt, and the Client is responsible for any collection fees or costs associated with overdue payments.
- Expenses: The company is responsible for all related expenses, except when pre-approved in writing by the Client.
- Term and Termination: This Agreement commences on the Effective Date and continues until amended or terminated.
- Effect of Termination: Upon termination, (i) the Client will pay for all services rendered up to the termination date; (ii) the Company will deliver all work products created up to that date; (iii) the Company will promptly return all confidential information and property of the Client.
- Independent Contractor: The Company acts solely as an independent contractor. It is responsible for all taxes, insurance, and associated costs as required by law.
- Intellectual Property: Any work created by the Company under this Agreement is the exclusive property of the Client. All rights are assigned to the Client upon creation.
- Warranties: Both Parties represent that they are legally able to enter into this Agreement and meet all contractual obligations.
- Indemnification: Client agrees to indemnify the Company from any losses arising from Client’s actions, breaches, or legal violations.
- Confidential Information: Both Parties agree to protect confidential information disclosed during the course of services.
- Non-Solicitation: For twelve (12) months following this Agreement, neither Party will solicit employees of the other Party without prior written consent.
- Chargeback: By engaging our services, the Client agrees not to file chargebacks. Any chargeback will incur additional fees, and the Company reserves the right to take legal action if a chargeback occurs.
- Assignment: Neither Party may assign this Agreement without prior consent.
- Notices: All notices shall be sent in writing to the Parties’ designated email addresses.
- Severability: If any part of this Agreement is found invalid, the remaining provisions remain enforceable.
- Modification and Waiver: Any modifications must be agreed upon in writing.
- Governing Law: This Agreement is governed by Georgia law, and the Parties consent to jurisdiction in Fulton County, GA.
- Entire Agreement: This Agreement constitutes the complete understanding between the Parties.